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About | What's Included | Preview | FAQ | Support |
An Independence Online administrative account with unlimited user accounts for the center and any satellite offices that use the same database.
Unlimited telephone and email technical support. Our support is one of kind and ready to meet your needs. We are real people on-site and ready to help you with all your needs. Collaborative WIKI and Messenger support access coming soon!!!!!!!
Database maintenance, hosting and mass data back-ups. We host your data on HIPAA compliant servers.
All updates released for Independence Online during the subscription period. Whether it's a change to the 704 report because of RSA standards or adding new requested sections and/or fields, you automatically get the updates without any extra work on your part. |
Consumer Demographics | |
| View or edit information on a Consumer Intake. This section includes personal info, requested services, funding, education, employment, living situation, income, insurance, fee-for-service, frequent contacts, and releases. | |
Consumer Contacts | |
| View or input any contacts that your center has had with an individual that has an open CSR. Keep a log of interactions, calls and work done with consumers. Enter your case notes and hours worked with consumers here. | |
Consumer Goals | |
| Record preset and customized goals for individual consumers. Track their goal milestones and develop a plan to acheive all goals. | |
Casual Consumers | |
| Keep information regarding Individuals from your community who aren't developing an Intake or Goals with your center. | |
Community Contacts | |
| Track hours and the number of services provided to your community. Use as a time tracking system for your staff and record all Information and Referrals (I&Rs) for consumers without CSR Intakes. | |
Community/Center Goals | |
| This section contains goals related to the community and center, not to individual consumers. | |
Equipment Tracker | |
| Store your equipment inventory and track loans that are made. | |
I&R Database | |
| Keep a quick use rolodex of organizations in your community and all the services they provide. Answer your consumers' I&R questions instantly. | |
You can create your own customized features including: | |
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Create your own consumer sections with their own fields (add a checkbox, a text field, a drop down menu, or a large comment box). All entry pages can be customized with fields that you need but aren't already on the pages. |
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Create any report you want with any fields you want. All reports can even use the fields and sections you created! |
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Add to your Drop down menus |
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Set user permissions to: |
| - Allow different users to see or not see specific sections. | |
| - Keep users from editing certain sections. | |
| - Hide confidential information from unauthorized staff. | |
| - Disable fields or require that fields be entered. | |
| - You name it - you can set it! | |
Voting
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| Monthly votes go up based on user suggestions. Users decide what changes should be made to IOnline. Your opinion counts when it comes to IOnline! |
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